Microsoft: Some important Tips

Maxence Melo · 2008-10-22T17:35:41+00:00

Having trouble opening an Office 2007 file from a colleague? Download the free Compatibility Pack, and you'll be able to open, edit, and save files in the new file formats for Office 2007, using any previous version of Office. Can't open Office 2007 files? Download the Compatibility Pack Keep your small business safe: 10 tips By Christopher ElliottSomeone out there might be pretending to be you. Or your company. Identity theft and the hackers responsible for it is a serious problem these days. About 10 million people a year are victims of identity theft, according to the Federal Trade Commission. But some criminals cant leave well enough alone; they try to assume the identity of an entire company. Thats what happened to Susan Joyce, editor of Job-Hunt.org, a career development Web site in Marlborough, Mass. My site is pretty well-known, she says. And its an employment-related keyword term (which is) typed into search engines by people presumably looking for it. Without warning, one of her bigger competitors began buying ads with the keyword Job-Hunt.org. At first she was flattered, but then, as the competitor began siphoning traffic away from her site, she grew frustrated. When another competitor decided to do the same thing, her was angry. They were clearly diverting traffic and stealing Job-Hunts identity, she says. Identity theft is a very big threat to small businesses, says Al Marcella, a professor at Webster Universitys School of Business and Technology in St. Louis. There are two kinds of identity theft, he says. The theft of the businesss identify, or attempting to fool or to confuse an unsuspecting consumer into believing that they are dealing with a legitimate business. Or the theft of a consumers identity, which is used to purchase goods or services, he says. Here are 10 tips on how to keep your small business from becoming a victim of hackers and identity theft: 1. Set up your defenses. Do you have adequate firewalls and antivirus software to protect you from hackers who could steal your customers and company identity? If you leave your doors open, eventually you will be robbed, says Martin Rico, chief executive of Inspired eLearning, a San Antonio-based company that develops security awareness training programs for companies. The same is true for your network. Hackers and identity thieves use automated programs to scan every computer on the Internet looking for easy targets. A good Internet router will have an on-board firewall. But dont forget to turn it on, he say. Likewise, the best security software goes beyond standard protection to improve the performance of your computer. Windows OneCare, for example, protects against viruses, spyware, and hackers. It also backs up all your important files and tunes up your PC by routinely defragmenting your hard drive and compressing temporary files. Plus, it automatically downloads security fixes, the importance of which is discussed later. Microsoft also provides security updates regularly. 2. Stay abreast of the threat. A recent phishing scam in Brazil caused Web browsers to land on criminal sites that looked identical to well-known bank sites. The phishers used HTML e-mails encoded with malicious Trojan horse programs. If the security settings on a recipient's computer were too low, just opening the e-mail would make changes to an essential Windows component. 3. Encrypt everything. Any sensitive data, or information that might help an ID thief or hacker, should be aggressively encrypted, says Lisa Sotto, a head of New York-based Hunton & Williams LLPs privacy and information management team. Encrypt all company laptops, she advises. And dont allow the transfer of sensitive company data electronically unless it is encrypted. Sotto also advises that you upgrade your systems frequently with the latest protective software to make sure your systems are as secure as possible. (For technology newcomers: To encrypt a computer is to assign a secret code that prevents unauthorized parties from accessing your data.) 4. Get help from your employees. Human error, or lack of attention to detail, is one of the biggest risks to a companys security, according to Steven Domenikos, chief executive of IdentityTruth, a security firm in Waltham, Mass. There are some basic techniques that can be embraced by employees, like changing passwords periodically and using general security and software tools to ensure that their home computers are safeguarded against attacks and malicious programs, he says. Hackers have created programs that are designed to grab information from your computer, without you ever knowing it. 5. Dont store credit card numbers. Never, never, never, says Richard Stiennon, chief marketing officer for Fortinet, a security software company in Sunnyvale, Calif. You do not need it, the Payment Card Industry Standard forbids you to store them, and its too risky. Plus, theres one more reason you should avoid keeping credit card numbers: If you dont have them, you cant lose them. And a hacker or identity thief cant get to them, either. 6. Buy a shredder and use it. Documents with confidential information can fall into the wrong hands when they arent properly disposed of, says Tim Rhodes, chief executive of WebArgos, a data security firm in Boise, ID. I know this is basic, but I cant overstate the importance of using a shredder. In one study we are about to publish, only 50 percent of United States employees are compliant with their companys shredding policies. One of the challenges faced by small businesses is home-based employees, who may not have a shredder and put sensitive documents in the trash. 7. Mind your mobile devices. A laptop computer is stolen approximately every 53 seconds and only three percent are ever recovered, says MacDonnell Ulsch, director of technology risk management for Jefferson Wells, a Brookfield, Wis., company that provides internal auditing and technology risk management services. A business executive on a flight recently placed a Blackberry on her seat while placing her briefcase in the overhead bin. In those few seconds, her Blackberry, which was unencrypted, was stolen. He recommends reminding employees of the dangers they face when they travel with their mobile devices, and encourages them to report a loss immediately. 8. Run your updates. Hackers are constantly discovering and exploiting new vulnerabilities in computer operating systems and networks. Keep your systems patched, says Bret Padres, director of incident response, at Mandiant, an information systems company in Alexandria, Va. You should have Automatic Updates enabled on your Windows-based computers. As security fixes are released from Microsoft, your computer systems will be automatically updated. 9. Research your Internet service provider. Unfortunately, the company providing your business with Internet access can offer easy access to your private information. Not all ISPs are created equal, especially in terms of their commitment to security, says Roger Thompson, chief technology officer for Exploit Prevention Labs, a security software developer in New Kingston, Pa. His advice? Before signing up for service, ask if theyve ever been hacked. Just see what they say. If, for example, they blame their users for having their passwords guessed, thats not a good sign, he says. 10. Know what to do when it happens. Have a security compliance plan in place, advises Judd Rousseau, chief operating officer Identity Theft 911, a company that develops identity theft resolution, education and deterrence products in Scottsdale, Ariz. This is an inexpensive way to make sure you have addressed the areas where you need to make sure to have safeguards in place, as well as have a plan in case a breach does occur, he says. Implementing these simple strategies will make it difficult for an identity thief to steal from your company or customers. But Rich Baich, principal at Deloitte & Touche warns it only takes one careless employee to render all of these precautions meaningless. Baich tells the story of a small real estate company that fell victim to identity theft. The thieves assumed the business name and obtained business credit cards, business loans, business bank accounts and a tax identification number, he remembers. Within a few months, the real company began receiving telephone calls from creditors and collection agencies. The company filed police reports, hired an attorney and contacted three credit bureaus, trying to contain the damage. Iin the end, the identity thieves were found and arrested. So how did they find the information they needed to pull off the crime? Turns out they didnt even have to hack into the companys computers to get the data. They found everything they needed in its dumpster.Get a free password-protected online workspace Access Office documents from almost any computer with a Web browser with Microsoft Office Live Workspace Save your documents to the Webfor free! Access files from anywhere * View documents from almost any computer with a Web browser * No more flash drivesfiles are there when and where you need them * Password-protected sharing; you control who views and edits your work Work with programs you know * Save over 1,000 Microsoft Office documents in one online place * Open and save files from familiar programs like Word, Excel, and PowerPoint * Synchronize contact, task, and event lists with Outlook A short lesson in project management Find yourself with the tricky task of managing a project? Here are a few pointers to survive and thrive. Optimize Windows Vista for better performance Want a faster PC? Use any of these simple ways to help speed up Windows Vista and make your PC run better. 5 productivity tips for Windows XP Still using Windows XP? Here are five ways to help you be more productive, straight from the pages of Windows XP Killer Tips. Windows Vista Service Pack 1 now available Improve the reliability, security, and performance of your Windows Vistabased PC. Find out how to get Windows Vista Service Pack 1. Quit chasing your mouse: Use keyboard shortcuts Why use your mouse if using your keyboard is faster? Save time with these shortcuts. And many more! Stay updated

Thread starter Maxence Melo
Start date Oct 22, 2008

Maxence Melo

JF Founder

JF Staff

Oct 22, 2008

Kaa la Moto

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Microsoft: Some important Tips

Maxence Melo

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