Security Operations Center Assistant at UNDP

Jamii Opportunities · 2022-02-09T12:20:09+00:00

Security Operations Center Assistant "Job Details" Dar es Salaam, Tanzania, United Republic of Job Identification 2315 Locations Dar es Salaam, Tanzania, United Republic of Job Schedule Full time Agency UNDP Grade G4 Vacancy Type Fixed Term Practice Area Management Bureau Regional Bureau for Africa Contract Duration 1 Year Education & Work Experience High School certificate Other Criteria 2 year(s) experience Required Languages English and Swahili Vacancy Timeline 2 Weeks Mobility required/no mobility no mobility required Job Description BACKGROUND The Security Operations Centre (SOC) is a cost-shared resource, established to support the safety and security of personnel, premises, assets and operations working for various organizations covered by the United Nations Security Management System (UNSMS). The SOC is technically managed and supervised by the United Nations Department for Safety and Security in Tanzania (UNDSS-Tanzania). The SOC monitors, facilitates, and coordinates the communications of data, text, and voice messages using the security communications system (SCS) available in Tanzania. Additionally, responsibilities can include maintaining administrative data supporting security communications, such as aggregating contact data for UNSMS personnel, offices, vehicles, and emergency services. This position will be supporting key functions and operations of the United Nations. Position Purpose: The role of a SOC Assistant can be challenging and unpredictable as they may be required to respond and assist callers in need of immediate assistance. They will have the responsibility to pass key information and instructions in a timely and calm manner to UNSMS personnel and others, as required. At times, the work will be fast paced and intense, but highly rewarding as the Assistant will be part of a response and support team which contributes to the work of the United Nations. The selected candidate will gain valuable experience and skills while working with people from a broad range of cultures and professional backgrounds. The SOC Assistant will be under the overall supervision of UNDSS-Tanzania’s Security Adviser. Key Duties and Accountabilities: Operational Duties: Receives, transmits, or relays security and safety messages and information on behalf of the Designated Official/Area Security Coordinator/Senior Security Personnel (as applicable) via all identified means of communication to UNSMS personnel On receipt of notifications of security and safety incidents, escalates these via the appropriate and defined channels for follow-up and support Using the SCS, monitors the movement of field missions, as defined by the Security Risk Management (SRM) process and appropriate standard operating procedures (SOPs) Based on the local SOPs facilitates the provision of immediate support to the UNSMS and NGO personnel involved in security or safety incidents: alerts the response and support functions through the appropriate and defined channels, gives the necessary feedback and input to the personnel involved in the incidents, maintains the communication link to personnel, acts in an overall supportive role. Records all information and communications related to these incidents Notifies the respective UNSMS organization or NGOs security focal points when their personnel are involved in a security or safety incident Monitors the usage of the SCS and ensures it is used according to established SOPs; guide personnel on appropriate behavior when using the SCS. Support UNDSS-led training of UN personnel on the proper use of emergency telecommunications equipment and tools Verifies the operational status of the SCS to ensure that personnel can use or access the SCS and that the SCS is functioning properly. Reports any anomalies to the appropriate authority for further action or guidance Undertakes personnel headcount in accordance with instructions from the Designated Official /Area Security Coordinator /Senior Security Professional (as applicable), or an established SOP in a timely and accurate manner. Administrative Duties: Maintains the contact and residence details of all UNSMS personnel and their eligible dependents (and where applicable contact details of NGOs and implementing partners), and the contact details of premises and vehicles in the country Maintains the UN warden lists from all UNSMS organizations in the country Maintains the contact details of the response team emergency services and support structures of host government, local authorities and contracted private security companies; direct personnel to the nearest one during times of security or safety incidents Maintains records and logs of actions and communications undertaken to support security or safety incidents or any other critical communications Prepares and submits reports, as directed by the most senior security professional. Support in the repair, maintenance, and inventory of common SCS-equipment Support the issuance and renewal of UN Identification Cards to UNSMS personnel. Perform other duties, as directed by the immediate supervisor. Core Competencies: Teamwork: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Communication: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Innovation: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback People Management: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Delivery: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Emergency Response and Coordination: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Knowledge Management: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Relationship Management: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical Competencies Security Services - Security incident management & monitoring: Ability to provide adequate response to security incidents/events Security Services - Security information management: Analytical capabilities to process diverse security information and develop recommendations Security Services -Security advice, planning, and coordination: Ability to provide with authoritative advice and guidance on security management, plan and coordinate security activities Security Services -Security risk management: Ability to assess threats and risks, identify and oversee implementation of mitigation measures, including ability to design and test security plans Security Services -Security training: Ability to design, contribute to, and/or facilitate meaningful security training programmes/courses Security Services -Security policy awareness & implementation: Knowledge of security policy concepts and ability to apply to strategic and/or practical situations Security Services- Security crisis management & response: Knowledge of crisis management and response arrangements as well as the ability to prepare for, respond to, support/manage security crisis events REQUIREMENTS: Education: Secondary Education is required. A University Degree in a related field is an asset Experience, Knowledge, and Skills: Minimum 2 years of experience in UN, NGO or Government experience required; experience in the operation and maintenance of communication and IT equipment is an asset. Good general geographic knowledge of the country; work experience in locations with UN duty stations outside Dar Es Salaam is an asset. Excellent inter-personal and oral communication skills. Excellent computer skills (MS office, internet browsers, smart phone apps – IOS & Android), Experience in the use of GPS applications such as Google Maps, Google Earth and use of GPS devises would be an asset Ability to work with minimum supervision, with efficiency, competency and integrity High computer skills and information systems management experience Experience with radio, satellite, and web-based communication systems Willingness to work night shifts and overtime as required by security operations Willingness to travel within the country as required by security operations Fluency in oral and written English and Swahili UNDP Disclaimer for FTA/TA International Posts Important information for US Permanent Residents ('Green Card' holders) Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications. Applicant information about UNDP rosters Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam warning The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. Posting Date 02/08/2022, 09:34 AM Apply Before 02/23/2022, 07:59 AM CLICK HERE TO APPLY!

Thread starter Jamii Opportunities
Start date Feb 9, 2022

Jamii Opportunities

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Security Operations Center Assistant at UNDP

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